bodok Terms and Conditions

01 Definitions and Introduction

In this document, "bodok", "we", "our" or "platform" refers to the bodok.cam website and all services operated under it. "User", "you" or "member" refers to any person registered on or visiting the platform.

bodok is an online casino and sports betting platform designed for users in Bangladesh. We provide safe and convenient payment options via bKash, Nagad, Rocket and bank transfer, and offer 24/7 live chat support in Bengali.

These terms and conditions ("Terms") form a legally binding agreement between the user and bodok. By accessing the platform or using its services, you automatically agree to these Terms.

02 Eligibility and Age Requirement

To use bodok's services, users must meet the following eligibility criteria:

• You must be at least 21 years of age. Only individuals aged 21 and above may register and play.
• Users must register under their own identity — opening an account on behalf of another person is strictly prohibited.
• It is your own responsibility to ensure that online gaming is not prohibited by law in your location.
• You must be mentally and physically capable and in a position to agree to these terms voluntarily.

bodok may request an identity document or other documentation for age verification at any time. Failure to provide the required information may result in the account being temporarily suspended or permanently closed.

03 Account Registration and Personal Information

Only one account per user is permitted. If the same person holds multiple accounts, all of them will be closed and the associated funds may be forfeited.

• All information provided at the time of registration must be accurate, complete and up to date.
• It is your responsibility to keep your account login details (username and password) completely confidential.
• If you suspect unauthorized access to your account or a security breach, you must notify our support team immediately.
• Accessing or using another person's account is strictly prohibited.
• If any information on your account changes, it must be updated in a timely manner.

As part of the identity verification (KYC) process, bodok may request a national identity card, passport or other government-issued documents. This process is essential for financial security and fraud prevention.

04 Deposits, Withdrawals and Payments

bodok processes payments via bKash, Nagad, Rocket and bank transfer. The key payment terms are as follows:

• Minimum Deposit: ৳100 for each payment method.
• Minimum Withdrawal: ৳800.
• Withdrawal Processing Time: Requests generally take 30 minutes to 3 hours to process.
• Only payment methods registered in the user's own name may be used for deposits and withdrawals.
• Full account verification (KYC) must be completed before making a withdrawal.
• bodok reserves the right to hold payments while investigating any suspicious transaction.
• Deposits made through a third party or under a different name are not accepted.

To ensure financial security, bodok uses SSL encryption and all transactions are conducted in a secure environment.

05 Bonuses and Promotional Offers

bodok offers various bonuses and promotional offers. The following terms apply to the use of these offers:

• Welcome Bonus: 120% bonus on the first deposit up to ৳8,000. Wagering requirement is 20 times.
• Withdrawals cannot be made until the wagering requirement has been met on both the bonus funds and the deposit.
• A bonus offer applies only once per user, per household, per device or per IP address.
• If bonus abuse is suspected, bodok reserves the right to cancel the bonus and forfeit any associated winnings.
• Each promotion has its own expiry and terms. The specific terms stated on the promotions page apply.
• VIP Program: divided into four tiers — Bronze, Silver, Gold and Platinum. Progression to a higher tier depends on active gaming activity.

bodok reserves the right to change, suspend or cancel any bonus offer without prior notice. Contact live chat for the latest information on current offers.

06 Gaming Rules and Fair Play

All games operated on bodok are conducted fairly and impartially. The key gaming rules are as follows:

• Each game has its own rules. Please read the specific game rules before starting to play.
• Games or transactions completed due to a system error or technical disruption may be considered void and bets will be returned.
• Winnings obtained by exploiting any bug or error in the gaming software will not be considered valid.
• The use of automated software, bots or other unauthorized tools is strictly prohibited.
• Any dispute regarding a game result must be reported to bodok's customer service department.

To ensure fair play on our platform, we use software from established game providers and all games are tested and verified.

07 Prohibited Activities

Any of the following activities are strictly prohibited on bodok and may result in immediate account closure:

• Money laundering or conducting transactions using illegal funds.
• Fraud, deception or providing false information.
• Abusing the bonus system or collecting bonuses in a coordinated manner.
• Interfering with or attempting to access another user's account.
• Intentionally exploiting bugs or vulnerabilities in the gaming software.
• Carrying out any activity that disrupts the normal operation of the platform.
• Assisting minors in opening accounts or using the platform.
• Betting as a group or syndicate for the purpose of gaining a professional advantage.

bodok reserves the right to forfeit any winnings or funds obtained through prohibited activities and to take legal action if necessary.

08 Privacy and Data Protection

Protecting your personal information is very important to us. Full details of how bodok collects, uses and safeguards your information can be found in our Privacy Policy.

• Your personal information will be used only for the purpose of providing services and meeting legal obligations.
• All data is protected through SSL encryption.
• Your information is not sold to third parties.
• Your information is not shared without your consent, except where required by law.

09 Limitation of Liability

To the extent permitted by applicable law, bodok accepts no liability in the following circumstances:

• A game being interrupted mid-session due to internet disconnection, power outage or other technical reasons.
• Loss or damage caused by the user's own negligence or misuse.
• Technical issues caused by third-party software or services.
• Service disruption caused by any circumstance beyond our control.

Participation in gaming is voluntary. bodok is not responsible for money lost through gaming. You are encouraged to play responsibly.

10 Account Suspension, Closure and Fund Returns

bodok reserves the right to temporarily suspend or permanently close an account in the following circumstances:

• Violation of any provision of these terms.
• Failure to provide accurate information during the verification process.
• Evidence of suspicious or fraudulent activity.
• At the user's own request (in the case of voluntary account closure).

In the case of account closure at the user's own request, if no bonus terms have been violated, any remaining valid funds will be returned. Full account verification must be completed in order to receive a refund of funds.

11 Dispute Resolution Process

To resolve any dispute or complaint, please follow the steps below:

1. First, contact our customer service team via 24/7 live chat and describe the issue.
2. If the issue is not resolved via live chat, send a written complaint to [email protected].
3. After receiving your complaint, our team will provide an initial response within 72 hours.
4. Additional time may be required if an investigation is needed — in such cases, you will be informed in a timely manner.

bodok's final decision is binding under the agreement. All disputes are handled fairly and impartially.

12 Changes to Terms and Conditions and Their Effect

bodok reserves the right to change, amend or update these terms and conditions at any time. In the event of changes:

• Registered users will be notified by email or on the platform before any significant changes take effect.
• Continuing to use the platform after the updated terms have been published will be considered acceptance of the new terms.
• If you do not agree to the new terms, you may close your account and withdraw any remaining valid funds.
• If any provision of these terms becomes legally unenforceable, the remaining provisions will remain fully in effect.

bodok's decision is final in the interpretation and application of these terms. If you have any questions about any part of these terms, please contact the support team.