bodok Privacy Policy
Your personal information is of the utmost importance to us. This policy describes in detail how bodok collects, uses, and keeps your information secure.
Introduction and Scope
bodok ("we", "us", or "the platform") provides an online casino and sports betting service for users in Bangladesh. Protecting your privacy is our fundamental responsibility. This privacy policy describes what types of information we collect, how that information is used, and what steps we take to protect your information.
This policy applies to the bodok website bodok.cam and all related services. It takes effect when you register on our platform, log in, or use any of our services.
We may update this privacy policy from time to time. In the event of any significant changes, we will notify you by email or through the platform. The latest version will always be available on this page.
What Information We Collect
In order to provide services on bodok, we may collect the following types of information:
Personal Identity Information
- Full name and date of birth
- Email address
- National ID (NID) number or passport details (for age verification)
- Residential address
Financial Information
- bKash, Nagad, or Rocket account numbers (for processing transactions)
- General bank account information (for bank transfers)
- Deposit and withdrawal history
Usage Information
- IP address and device type
- Browser type and operating system
- Gaming activity and betting history
- Session duration and page view data
- Information collected from cookies and tracking technologies
Communication Information
- Messages and complaints submitted via live chat and email
- Customer service communication records
Purpose of Data Collection
The information we collect is used for the following purposes:
- Account Management: To ensure your registration, login, and account security.
- Age Verification: To ensure that only individuals aged 21 or above are able to use the platform.
- Financial Transactions: To process deposits and withdrawals and to prevent fraud.
- Customer Service: To respond to your questions, complaints, or requests.
- Technical Improvement: To improve the performance and user experience of our platform.
- Responsible Gaming: To take the necessary steps to prevent gaming addiction and to help set limits.
- Legal Obligations: To fulfil applicable legal or regulatory obligations.
- Security: To detect and prevent fraud, money laundering, and other illegal activities.
Sharing Information with Third Parties
bodok does not sell your personal information. However, we may share information in certain circumstances:
Payment Processors
Only the information necessary for processing transactions is shared with bKash, Nagad, Rocket, and banking partners.
Technology Service Providers
Our gaming software and technology partners (Pragmatic Play, Spribe, JILI, etc.) receive limited information necessary for operating the platform.
Legal Obligations
Information may be provided due to court orders, requests from investigating authorities, or legal obligations.
Business Transfer
If ownership of the bodok business changes, the new owner will be bound to comply with the terms of this policy.
Data Security Measures
To protect your information, bodok has implemented the following technical and organisational measures:
- SSL Encryption: All data transmitted on our platform is encrypted using SSL (Secure Socket Layer) technology.
- Database Security: Your stored information is kept secure using strong encryption algorithms.
- Access Control: Only authorised staff can access your information, and a record of every access is maintained.
- Regular Security Audits: Regular security audits are conducted on our systems.
- Firewall and Anti-Fraud Systems: Advanced technology is used to prevent unauthorised access.
- Staff Training: All our staff are trained to comply with data protection regulations.
That said, no digital system is 100% secure. We strive to provide the highest level of protection, but there may always be some risk involved in transmitting information over the internet.
Cookies and Tracking Technologies
bodok uses cookies and similar technologies to improve your browsing experience. Cookies are small text files that your browser stores on your device at the direction of our servers.
Types of Cookies We Use
- Essential Cookies: Essential for maintaining login sessions and ensuring security.
- Functional Cookies: Help remember your preferences and settings.
- Analytics Cookies: Collect statistics to understand how the platform is used.
You can control cookies by changing your browser settings. However, disabling cookies may limit some features of the platform.
Data Retention Period
bodok retains your personal information in accordance with the following policy:
- All your information is retained while your account is active.
- Even after an account is closed or deactivated, information may be retained for a specified period for legal obligations and fraud prevention purposes.
- Financial transaction records are kept for as long as required to fulfil legal obligations.
- Once the required period has passed, information is securely deleted or anonymised.
Your Rights
As a user of the bodok platform, you have the following rights:
Right to Know
You may request to know what information we have collected about you. We will provide that information within a reasonable time.
Right to Correction
If there is any error in the information you have provided, you may request a correction. Some information can be updated directly from your account settings.
Right to Deletion
In certain circumstances, you may request that your information be deleted. However, if there are legal obligations, it may not be possible to delete all information.
Right to Object to Processing
You may object to the processing of your information for specific purposes. In such cases, we will assess your request and take appropriate action.
To exercise any of the above rights, please contact us at [email protected].
Protection of Minors
bodok is an adults-only platform. Only individuals aged 21 or above may use this service. We do not knowingly collect any personal information from minors.
If we are informed that a minor has provided information, we will immediately delete that information and close the associated account. Parents and guardians are requested to monitor whether their children are using this site.
Responsible Gaming and Data Use
Your gaming data may be used to support responsible gaming programmes. This includes:
- Identifying unusual gaming behaviour that may be a sign of addiction.
- Providing the option to self-exclude or set limits.
- Actively intervening to reduce the risk of harm.
To learn more about responsible gaming, visit our Responsible Gaming page.
Changes to the Policy
bodok reserves the right to change or update this privacy policy at any time. In the event of changes:
- The date of the most recent update will be noted at the top of this page.
- Registered users will be notified by email of any significant changes.
- If you continue to use the platform after changes have been made, you will be considered to have accepted the new policy.
Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us in the following ways:
- Email: [email protected]
- Live Chat: Available in Bengali 24/7
We take every complaint or request seriously and strive to respond within a reasonable time. Ensuring your privacy is our commitment.
For more information, visit our About Us, Terms and Conditions, and FAQ pages.